CycleVibeCheck Refund Policy: Commitment to Accuracy and Customer Satisfaction

At CycleVibeCheck, we prioritize data accuracy and customer satisfaction. While we strive to provide the most reliable bike history reports, we understand that unforeseen issues may arise. Should you encounter inaccuracies or omissions in your report, we offer flexible refund options.

Initiating a Refund:

• Automated Support Line: For prompt assistance, call our dedicated Refund Line: +1 440 999 3063. Our friendly support team is available to guide you through the process.
• Live Chat: Alternatively, utilize our convenient live chat available on the bottom right corner of our website. Connect with a representative in real-time to discuss your concerns and initiate a refund request.

Refundable Situations:

• Demonstrably inaccurate report: This includes errors in make, model, year, VIN number, accident history, etc.
• Duplicate report purchase: We’ll gladly refund accidental duplicate purchases for the same bike.
• Technical issues: If technical glitches impede report access, a full refund will be issued.

Non-Refundable Situations:

• Misread information: Incorrect bike details provided during purchase lead to accurate reports, hence non-refundable.
• Change of mind: Refunds are not available for post-purchase decisions not to utilize the report.
• Third-party data delays: While rare, occasional delays beyond our control are non-refundable.

Timeline:

• Contact us within 7 days of purchase to initiate a refund.
• We will review your request and respond within 3 business days.
• Upon approval, your refund will be processed within 5 business days using the original payment method.

Additional Information:

• Processing or transaction fees are non-refundable.
• This policy is subject to change. Please refer to our website for the latest version.

Transparency and Trust:

At CycleVibeCheck, we value your trust. This refund policy reflects our commitment to providing exceptional service and addressing your concerns promptly and fairly. Should you have any questions, please don’t hesitate to contact us.

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